Hotel Review of the Best
Western Listel Whistler Hotel
Sep 6, 2010
Stayed at the Listel overnight & the guy on reception was first class,
nothing was too much trouble for him & he went out of his way to offer
tips & information to enhance our stay. Would recommend this hotel
without a doubt. Keep up the good work !!
Hotel Review of the Best
Western Listel Whistler Hotel
Sep 2, 2010
The hotel is in a courtyard surrounded by three other properties right
off Whistler Village square. It’s a great location Good price for good
hotel that was clean and convenient. Our room was in the corner and
there was a strange amount of furniture in the room, almost like it was
a storage room. The breakfast was fine. The wifi was a pain - a little
slow and went in and out - but it was free.
Hotel Review of the Best
Western Listel Whistler Hotel
Aug 26, 2010
Pretty standard hotel....met my expectations. Check in desk was very
helpful and friendly and gave good travel tips as opposed to trying to
sell packages. Only comment would be the parking - additional cost of
$20+ after tax for 1 night. At least they let you stay there until
mid-afternoon, but this should have been stated in the hotel
description. Good location, and facilities were clean. No other issues.
Happy to stay again.
Hotel Review of the Best
Western Listel Whistler Hotel
Aug 12, 2010
This hotel is within a short walk to the ski lifts, gondolas, shops and
restaurants. We parked the car below the hotel ( charged per night) and
never used it until we checked out. Everything was so close to the
hotel. Enjoyed all of the skiing, eating and the hotel. My daughter can
hardly wait to go back.
Hotel Review of the Best
Western Listel Whistler Hotel
Jul 16, 2010
Thoroughly enjoyed our stay in the Listel. Bedroom very spacious and
clean. Friendly, helpful staff at reception and lovely breakfast in the
dining room (bit too expensive for dinner). Pool area quite small and
especially so, as some seats were reserved for a function.
Hotel Review of the Best
Western Listel Whistler Hotel
Jul 10, 2010
Upon arrival, I was greeted by a very nice front desk clerk who gave me
lots of information and coupons for things to do. The room had two nice
queen sized beds although one was a little too soft. It also had the
usual amenities: fridge, coffee maker and safe but it also had a kettle
which was nice. The shower had a built in dispenser with shampoo,
conditioner and soap which is a nice environmental choice instead of the
mini bottles. In the lobby there were two computers and a printer for
guest use free of charge and there is complimentary wireless as well.
The hotel is not located directly on the Stroll but to get there you
just need to cross the street and go up a small flight of stairs. It is
also less than a 5 minute walk to the skier's plaza.
The only negative would be the parkade. They have limited single spaces
so you might have to park in a double spot. When you check in, they
remind you that if you have to park behind someone to make sure you
leave your key at reception in case they have to move the car but if
someone doesn't comply, you would have to wait until their car is towed.
All in all, I would definitely stay here again.
Hotel Review of the Best
Western Listel Whistler Hotel
Jul 4, 2010
I checked into the Listel, with high expectations, thought it was a
great price for something close to the village. Upon check in, one of
the agents came out and said "o s*it" right in front of me, while
apologizing and laughing at the same time, she then proceeded to answer
the phone during my check in and I stood there for about 7 minutes with
no one talking to me. At the time of check in, I explain I needed to pay
my deposit on a debit card, but someone with a credit card would be
faxing the required paper work through and we could charge the card
before check out. I proceeded up to my room. The light in the corner
flickered all night long, the fridge leaked onto the carpet. I had asked
for a late check out of 1230pm, and was told this wouldn’t be a problem.
Well the phone rang at 930 am, from the same agent I had spoke to at
check in, explaining to me that she had not received a form of payment
and the fax for the credit card had not come through. I explained to
her, that I had left a 213 dollar cash deposit, and wasn’t that a
guarantee. She said o you did? I said I have the receipt printed in my
room. I also explained that I had asked for a late check out of 1230 and
didn’t appreciate being woken up. I also explained that when I checked
in, I was told that as long as the credit card authorization form was in
by the time I checked out we could use it. She then was rude and abrupt
and told me she was giving me a courtesy call. When I ask for a late
check out so I can sleep in I don’t expect someone to give me a courtesy
call. I then got dressed took my receipt downstairs. Where I was
confronted by the agent, who proceeded to yell at me and tell me to calm
down. I said that she had woke me up, after I had asked for a late check
out, not only did she mock me saying “O, I'm so sorry I woke up at 930
when check out is at 10." again I explained I had a late check out. She
proceeded to yell. When all along I really just needed her to recognize
she made a mistake. And in fact there was a record of my money on my
file. But she continued to yell. I asked to speak with her manager, she
came out, and as I was trying to explain the story to her, the agent
proceeded to yell at me from behind her. In the end I was offered a 10%
discount. That was almost insulting. I said I don’t want that I just
would like some more time to stay in the room. She agreed to let me stay
till 230.
I would like to express how unbelievably appalled I am that something
like this would occur in a hotel. I will defiantly not be Recommending
this hotel to anyone i know.
Hotel Review of the Best
Western Listel Whistler Hotel
Jun 24, 2010
This was my first business trip to Whistler and I choose the Listel for
it's central location and the fact that it was not on the main road, yet
central enough to walk to my appointments.
My request for an early check in was not an issue and the room rate was
the best buy in Whistler at the time.
The room was very clean and functional, beds and bedding were
comfortable and in excellent condition, made for a good nights sleep!
The staff were terrific, friendly and courteous, they offered to help
with my luggage, assisted with directions and restaurants. They were
always eager to help.
I would definitely stay here again!!!! |
