Hotel Review of the
Alpenglow Lodge at Whistler
Sept 2, 2010
The positives are that the hotel is centrally located and close to
everything. The premises were pretty clean. However, being close to
everything means that you are also close to a lot of late night partying
which is not great when you are trying to get a young family to sleep.
The room itself was not well laid out. If someone was cooking at the
stove, a second person could not get into the fridge. When the
dishwasher door was open, the cupboards were hard to reach which made
putting the dishes away inconvenient. We also found light switches and
towel racks in the bathroom to be in awkward places. The room air
conditioner was caked with dust, so it was not very efficient. The
telephone in the room was supposed to provide free local calls, but when
we tried to call another hotel in the village, we were asked to pay long
distance charges. Finally, the magnetic strip at the front entrance did
not work very well, requiring quite a few swipes before it worked.
Overall, we were disappointed with the Alpenglow. Even though we were
given a third night free, we elected to go home early.
Hotel Review of the
Alpenglow Lodge at Whistler
Jul 27, 2010
The noise level was loud all night long, even with the windows closed.
It got started again very early in the morning with Delivery truck, lawn
mowers and work crews. Maybe it's due to the 7-11 store, Bar and heavy
road traffic so close.
Laundry service broke down with our Clothes all soapy & wet. Reported
the problem to the Desk and was told that "that is out sources and the
number to call is on the machine" seems to me if you advertise laundry
on your site as an amenity that when a guest calls it in as broken, that
you would take care of it and not expect the guest to call the repair
man.
Hotel Review of the
Alpenglow Lodge at Whistler
Jul 27, 2010
The Queen size bed in our 2 bedroom unit was the Hardest most
uncomfortable bed we’ve ever slept on.
The hot tub was closed for a day and a half and the Steam Room didn’t
work at all. Overall rating, Poor but gave it a Below average due to the
low price. Would try a different place the next time
Hotel Review of the
Alpenglow Lodge at Whistler
April 24, 2010
The person in reception said there were no free parking in Whistler
village and that I should use the $15 garage for the hotel. This was not
true less than 200 m there were free overnight parking.
Hotel Review of the
Alpenglow Lodge at Whistler
April 9, 2010
For the price, and the location, this was a good value. The front desk
service was noticeably absent at times, and given that the location is
in a high traffic area there is understandably significant security but
without a staffer there this can be a little frustrating with the
magnetic card reader to enter / exit the property. For breakfast, if you
want the absolutely best and most wonderful breakfast you have had and
want it served in style, go to Crepe Montagne right across the street.
Don’t let a short line deter you, the service is fast and friendly (it’s
not great for large groups-more than 4-people though, as it’s a small
French-style creperie). This was the best breakfast / brunch I’ve ever
had with the most wonderful (English-speaking French) service in
Whistler.
Hotel Review of the
Alpenglow Lodge at Whistler
Feb 24, 2010
All in all i really enjoyed staying at this place, despite the reviews.
Check in was no problem we got there at 9 AM they gave us a place to get
changed and leave our bags while they got our room ready. The room was
nothing special but clean and had everything we needed. Sleeping at
night was not a problem contrary to other reviews the noise was not a
problem and we were facing the street. This place is like a 15 min walk
to the gondolas and about a 10 min walk to the bars and clubs. The only
thing was one night the hot tub was totally full and the people stayed
there for hours. Didn't get to soak that night but oh well.
Hotel Review of the
Alpenglow Lodge at Whistler
Jan 7, 2009
Booked through Platinum AMEX who sourced the booking through Ski.com.
* No hangers, asked for some, brought one, asked for more, got them in the
middle of the trip. Bit of a problem drying jackets w/o hangers.
* Arrived to exposed light socket ripped off and they solved the problem by
removing the fixture from the walls leaving a naked pattern of screw holes
(shabby)
* Front desk is absent, or a great snowboarder who converts oxygen to carbon
dioxide and knows nothing about the town of Whistler.
* Bed in bedroom has a walking space the size of the width of a pair of legs all
the way around with no bed side tables (scratched and scuffed)
* ECO friendly we suppose, no water output or pressure.
* Tub shower combo made a shrilling sound and required numerous adjustments
* One morning 6:30 a.m., the smoke detector just went off. Had to unplug
standing on a chair. Left unplugged the remainder of the trip. No, my children
don't smoke.
* We were on the 5th floor, and one of the elevator doors would not open on the
5th floor unless it was "hit", or "kicked" (absent management)
* Incomplete set of dishes when we arrived
* Marketed as free internet, then the internet asked us to pay for it
* Carpets were dirty
* "Shared" washer worked, but dryer(s) did not
* Service offered to charge us for an additional cleaning day just to get
replacement bath towels (although we could not wash anything due to broken
"shared" laundry
* Outdoor pool was closed the entire time and the hot tub was tiny for the
facility and generally filled with 4 or 5 men at all times.
* Four chair dining table, had only two and was jammed in an awkward location
making access to deck "effort"
* This property puts you on the #5 bus route which seems to have the most volume
of passengers and the greatest wait time at the end of a day on the slopes.
Liked — Near good local restaurants, grocery, and spirits stores
Disliked — Overall quaility and size, seemed very second - third rate. Night and
day from previous trips. |
