Reviews of the Gatsby Mansion Inn Victoria
August 5, 2011
The facade and gardens were lovely and so the expectation was high. Much to our
horror the rooms were FILTHY! There were bugs and larvae captured on a glue pad
under the bed...yuck! The carpets were so dirty, you were afraid to walk on
them. The second room was no better. It is obvious the owner robs patrons blind
by charging outrageous prices (food & accommodations) and doesn't put any money
back into the property by way of up keep or maintenance.
Reviews of the Gatsby Mansion Inn Victoria
July 26, 2011
I left some items behind during my stay at the Gatsby Mansion and found Caroline
very helpful in not only locating my items, but handling many phone calls back
and forth until the item was found, with patience and kindness. She never seemed
impatient with my calls and was very helpful in every sense, down to making sure
the items would get to me; even asking me to call her back when they were
received. I am grateful to Caroline personally for her consistent patience and
helpfulness. thank you Caroline
Reviews of the Gatsby Mansion Inn Victoria
July 16, 2011
Three weeks ago at the beginning of the week, I came down with my family from
Calgary to have a quick get away vacation in the spur of the moment. We did not
have much planned so I obviously did not book any hotel ahead of time. Our first
stop was at the Gatsby Mansion. Seemed like a very nice cozy place for our small
family to stay. I came in to ask for the rates but there seemed to be no one at
the front to answer. I waited for about 20 minutes until an older woman finally
came to the front desk. She seemed a little stressed and very short tempered
with me. I simply wanted to ask how much it was to stay and she was CLEARLY too
busy to answer me in a polite manner. I then was too fed up and walked out and
stayed at Harbor Towers where their customer service seemed to be a bit more
classy. Although we did not stay at the Gatsby Mansion, we did want to go there
for dinner because it seemed like a very nice fine dining restaurant so I called
over just after 3pm to make some reservations but it seemed like they didn't
know how to answer phones. It rang 14 times before I just hung up! JUST
TERRIBLE!!
Reviews of the Gatsby Mansion Inn Victoria
July 10, 2011
We arrived at the Gatsby at 1 pm on JULY 6
We were told that we could not check in until 3 as the rooms weren't done
We left and returned at 2;45 and asked if the rooms were done yet
She immediately said NO and was very rude
I asked her what is required to cancel my reservation
she looked at my reservation, saw it was for two days and very cynical
said 48 hours
We took the room but were very disappointed,
the room was The Baker, but please note the picture exploits the actual room
we found it extremely plain.
When we awoke in the morning to take a bath we found a bug crawling around, now
I know it was only a bug but when you pay a high price you want to see none
we called the front desk and it was answered by the Huntingdon Hotel and Suites
I expressed our grief and was immediately offered a room
Lexie, the girl who took our case was extremely professional
Kudos to Lexie
The only good thing about the Gatsby in our eyes, thatw as awesome is we
received a 31.63 gift card towards both mornings for breakfast
I would highly Recommend the Huntingdon Hotel
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