Guest Review of the Coast Harbourside Hotel Victoria
BC
15 December 2011
My wife and I stayed at the Coast Harbourside in
Victoria, British Columbia last week and had an amazing
stay. The staff at the front desk, the cleaning staff
and those in the restaurant have a true customer centred
culture and provide excellent service. Clearly the
management has done a tremendous job so that all of the
staff are engaged and truly want to make ones stay an
incredible experience.
Guest Review of the Coast Harbourside Hotel Victoria
BC
28 November 2011
Located a 10 minute walk from downtown Victoria, the
Coast Harbourside provides a respite from the full bore
tourism that makes the city such a great place for
visitors. Located on the water, the hotel borders on a
quiet residential area with some excellent and
unassuming restaurants scattered nearby.
In season, a short walk to Fisherman's' Wharf for Fish &
Chips at Barb's floating restaurant is a must. The
eclectic mix of commercial and pleasure craft, floating
residences and businesses all sharing the dock is
fascinating. Follow Dallas road for a longer walk, past
the Heliport and cruise ship terminal, and follow the
seawall to Holland Point and Beacon Hill Parks.
This is a relatively small hotel with all the
appointments one expects in a good business oriented
hotel. The restaurant is good but pricey for my
government meal allowance! The rooms all have some sort
of view except the lowest on the inland side. The staff
are unfailingly helpful, and the concierge is quick to
offer a ride downtown should the need arise.
A quiet neighborhood, great walking nearby and all the
usual amenities make the Coast my favourite hotel in
Victoria.
Room Tip: Waterfront rooms have fabulous view of the
harbour, Upper inland rooms look out across the low rise
neighborhood, with the Olympic Range in the distance.
Guest Review of the Coast Harbourside Hotel Victoria
BC
27 November 2011
I was here with my son for a hockey tournament and we
were very comfortable in the room we booked. It was
clean and comfortable with a little balcony overlooking
the harbour. I watched the seaplanes take off and land,
as well as the Nanaimo Clipper set out for it's voyage.
The location is central enough to be able to walk to
shops and restaurants. The staff at the front desk was
very polite and helpful, and the shuttle bus driver was
very accommodating to our group. The lounge/restaurant
served good food and drinks, but closed down about
10:30, even on the weekends, which seemed a bit early.
Also, be aware that parking is an additional 12 dollars
per night, which isn't always brought up at check-in.
Overall, I would stay here again, and recommend it to my
friends.
Guest Review of the Coast Harbourside Hotel Victoria
BC
15 November 2011
Our latest stay at the Victoria Harbourside was Nov. 12
& 13th. We are frequent visitors to Victoria and have
stayed at many different hotels in the downtown area. We
have a good sense of what makes a good location in the
city core. The Harbourside has a nice location for us as
it is easy walking distance to DT, Provincial Parliament
Buildings, etc. We also like to run and the hotel is at
he edge of the downtown with immediate access to Dallas
Rd. (waterfront) and Beacon Hill Park (several blocks
down). If you have small children be prepared to
stroller them home as it may be a bit of a stretch to
ask them to walk the 10 minutes in to the core, be busy
all day, then walk home. You definitely do not need a
cab, peddy cab, car to get anywhere from here.
The best part about the hotel are it's rates, especially
in the off season. It is a relatively comfortable hotel
with pricing below market. BUT expect to get what you
pay for. The hotel has scene better days. It is not up
to 4 star standards of other hotels in the area. (EG
Ocean Point Resort) The rooms are clean but the bed is
less than comfortable. Bathrooms are an older style with
steel tubs and shower curtains. The kind of unit where
you need to throw down a no slip mat first. The toilet
in ours was barely working. the heat/cool system is a
cheap through-wall unit which is a bit noisy. (a la
motel style)
The pool area is OK and has an indoor/outdoor pool and
an indoor whirlpool. The issue here is with the cheap
off season rates comes the teenager teams on the weekend
trips. You've been warned. In high season this has never
been an issue.
Service is certainly satisfactory. They staff do try
their very best. Unfortunately we had to experience
small bit of a hiccup. They desk person had written the
wrong room number on our key envelope so we ended up at
the wrong room. We trudged back downstairs and instead
of looking into the matter the gal at the desk
immediately reprogrammed the keys to the room number
written on the envelope which let us into someone else's
occupied room. Embarrassing. No apology was made at the
front desk but a different gal quickly looked into
things and explained what had gone wrong.
If you are the kind of traveler who likes a good
location and a clean, satisfactory experience at a
better than market value, then this is your gem. If you
value a better quality bed and other niceties then try
somewhere else. |
