30 December 2011
We stayed in a bigger room at this hotel as we had three adults in the room. It
was a nice size with a good layout. It had two double beds, a small kitchen with
a little living room area. I have stayed in a few hotels with this type of room,
living room area and kitchen. The nice thing about this layout is you could
still lay in the bed and watch TV along with the people on the couch while other
hotels make it more difficult to do this. Anyways, it was nice after a long day.
The beds in the room were not the greatest, a little on the hard side. The
location is great for downtown Victoria, everything within walking distance. The
staff was excellent and it is apparent they pride themselves in customer
service. Overall it was definitely good value for your dollar.
Guest Review of the Best Western Plus Carlton Plaza Victoria BC
17 December 2011
The room was standard for a BW, but the staff was friendly and helpful,
relocating us after one night by a very loud elevator and upgrading to a suite.
The cafe attached is offers a breakfast both cheap and delicious, central to a
ton of other shops and restaurants, with free valet parking for your car. Huge
thumbs up!
Room Tip: DO ask for a higher floor to decrease traffic noise, but also note
that the room right by the large elevator is NOT quiet - any time anyone on any
floor calls the elevator, you hear the grinding noise in your room!
Guest Review of the Best Western Plus Carlton Plaza Victoria BC
17 December 2011
We stayed with a group of friends to take in the IEOA’s Christmas Truck Light
Parade in December. Check in was a breeze and actually an enjoyable experience.
The staff went out of their way to make us feel like we were number one. The
room was clean and the bed very comfortable. Highly recommend this hotel when in
Victoria, excellent location for shopping and sightseeing.
Guest Review of the Best Western Plus Carlton Plaza Victoria BC
25 November 2011
My family and I stayed in two rooms (one regular room and one suite) here this
past October during the Victoria marathon weekend. We loved this place for a few
reasons:
-They were the only hotel recommended on the marathon website that allowed us to
stay for only one night.
-Location was perfect for the marathon.
-Rooms were clean and comfy - especially the suite.
-Although they couldn't give us a late check-out (understandable, considering
how many runners were staying there), they provided us with a room and unlimited
time to shower and clean up after the race. They also stored all of our luggage
so we could check out early in the morning on our way out.
-We left some items behind, so we phoned the next day. The hotel express mailed
them, and we had them back only two days later.
My only complaint was that it was a little bit noisy late at night - but this is
pretty unavoidable if you want to stay in the city centre.
Amazing service, highly recommended!
Guest Review of the Best Western Plus Carlton Plaza Victoria BC
25 November 2011
The Carlton Plaza Hotel is centrally located in the city of Victoria with
reasonable rates and very good service. The rooms were very clean and the staff
were helpful and friendly. There is a restaurant attached to the hotel that
provided a wholesome breakfast.
Room Tip: Rooms located on the east side were quiet. |
